1. Introduction and Agreement
Welcome to TranscriptAuto. These Terms of Service ("Terms") govern your access to and use of TranscriptAuto, a service operated by MB Marketing Solutions ("Company", "we", "us", or "our"). By accessing or using our website and services, you agree to be bound by these Terms.
2. Description of Service
TranscriptAuto provides an automated software tool designed to format user-provided information into a standardized transcript request document. We are not a law firm, educational institution, or records provider. We do not fulfill transcript requests, nor can we guarantee that your specific institution will accept the formatted document.
3. Digital Product & Refund Policy (No Refunds)
Because TranscriptAuto provides instant access to a customized, downloadable digital PDF document immediately upon payment, all sales are final and strictly non-refundable. By completing your purchase, you acknowledge that you are receiving immediate access to the generated digital content and waive any right to a refund, cancellation, or chargeback.
4. Electronic Signatures (ESIGN Act)
By utilizing the electronic signature feature within our software, you consent to conduct business electronically. You acknowledge and agree that typing your name constitutes your legally binding electronic signature under the Electronic Signatures in Global and National Commerce Act (ESIGN) and carries the same legal weight as a handwritten signature.
5. Limitation of Liability
To the maximum extent permitted by law, MB Marketing Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of employment, university admission, or other opportunities resulting from the use of, or inability to use, our service. We are not responsible for delays, rejections, or processing errors made by third-party educational institutions.
6. Contact Information
If you have any questions regarding these Terms, please contact us at: support@transcriptauto.com.